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FAQs


HOW DO I COMMISSION MY DOG’S PORTRAIT?

Please read our simple How to...guide and take a look at our video.

CAN YOU PAINT DOGS FROM LIFE OR DO YOU JUST PAINT DOG PORTRAITS BASED ON PHOTOS?

As we’re an online art studio, we only paint beautiful dog portraits from photographs that you either post or email into us. As a dog owner you no doubt will understand that getting your dog to pose exactly as you want them to for hours at a time would be nearly impossible.

DO YOU PAINT DOG PORTRAITS SOLELY IN OILS OR CAN YOU SKETCH MY DOG USING CHARCOAL OR PENCIL?

We specialise in painting dog portraits with oils onto canvas. However, yes we can draw your dog with pencil or charcoal if you ask us to.

CAN I POST MY DOG PHOTOS TO YOU?

Absolutely. Our address is: Dog Artists, 71 Lime Grove, London, W12 8EE

I WANT TO HAVE A PORTRAIT PAINTED OF MY 2 DOGS. CAN YOUR ARTIST WORK FROM 2 SEPARATE PHOTOS BUT INCORPORATE THEM INTO 1 OIL PAINTING?

Yes

WHAT ARE YOUR PAYMENT TERMS?

We kindly ask for  a 50% deposit when commissioning your portrait and the remaining balance to be paid upon your approval of the painting.

CAN I REQUEST CHANGES TO BE MADE TO MY DOG PORTRAIT?

Yes. Once your dog portrait has been completed, we will email you a high resolution photograph of the completed portrait for your approval. Obviously, we want you to be thrilled with your dog portrait so if you wish your artist to make any slight alterations he or she will be happy to do so.  However, please remember that once you have approved your portrait, no more changes can be made.

HOW MANY ARTISTS DO YOU HAVE?

We’re a small team of 8 dog artists.

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WHERE ARE YOU BASED?

We’re based in West London, UK

WHAT HAPPENS IF I DON’T LIKE MY PORTRAIT?

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We really do pride ourselves on the quality of our artwork. If you love the dog portraits on our website then you really have nothing to worry about as you will receive the exact same high quality oil portrait as seen in our portfolio and this website. If you like a particular dog portrait you’ve seen on the site, you can even request the same artist to paint your dog’s oil portrait. Also, once your dog portrait has been completed, we will email you a hiqh quality photo of the completed painting and if you want your artist to change aspects of it, then that’s absolutely no problem. You are going to love your dog portrait!  Please remember though that once you have approved your dog portrait, no more changes can be made.

 

HOW CAN I PAY?

We accept paypal, and all major credit cards.

WHERE DO YOU DELIVER TO?

We deliver world-wide free of charge.

DO YOU DO GIFT VOUCHERS?

Yes

HOW LONG DOES IT TAKE TO PAINT A DOG PORTRAIT?

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You should allow between 3 – 5 weeks from commissioning your portrait to receiving it. Your artist will usually have completed your dog’s oil portrait within 3 weeks but since oil paints need time to dry, we  then allow a further 2 weeks for your dog’s painting to have dried sufficiently before we can safely deliver it.

Would you like some more information about us? Please flip through our Dog Artists’ guide.

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