FAQs

Please read our simple How to...guide and take a look at our video.

As we’re an online art studio, we only paint beautiful dog portraits from photographs that you either post or email into us. As a dog owner you no doubt will understand that getting your dog to pose exactly as you want them to for hours at a time would be nearly impossible.

We specialise in painting dog portraits with oils onto canvas. However, yes we can draw your dog with pencil or charcoal if you ask us to.

Absolutely. Our address is: Dog Artists, 71 Lime Grove, London, W12 8EE

Yes

We kindly ask for  a 50% deposit when commissioning your portrait and the remaining balance to be paid upon your approval of the painting.

Yes. Once your dog portrait has been completed, we will email you a high resolution photograph of the completed portrait for your approval. Obviously, we want you to be thrilled with your dog portrait so if you wish your artist to make any slight alterations he or she will be happy to do so.  However, please remember that once you have approved your portrait, no more changes can be made.

We’re a small team of 8 dog artists.

We’re based in West London, UK

We accept paypal, and all major credit cards.

We deliver world-wide free of charge.

Yes

You should allow between 3 – 5 weeks from commissioning your portrait to receiving it. Your artist will usually have completed your dog’s oil portrait within 3 weeks but since oil paints need time to dry, we  then allow a further 2 weeks for your dog’s painting to have dried sufficiently before we can safely deliver it.